20 days old

Bank of America Client Advocate

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

Your Role and Responsibilities
The Bank of America Advocate role is primarily aimed at aligning and optimizing the capabilities of IBM to the needs and opportunities of the client. The person would have responsibility for: account strategy and planning to create value for Bank of America and business to IBM; opportunity identification, validation, and qualification to build and sustain the required pipeline; building trusted client relationships that matter; client satisfaction; and achieving IBM's business objectives (Revenue, Profit, Signings, and ACV Signings ).

This position will work as a leader on an Integrated Account supporting Bank of America and primarily interfaces with the Software, Systems, Cloud and Cognitive, IBM Global Business Services (GBS), IBM Global Technology Services (GTS), and other category leaders who represents specific IBM Solutions.

Work Locations: Charlotte (preferred) or New York

Required Technical and Professional Expertise
  • 5 plus year in a Sales Role
  • Financial Services Industry Knowledge and Experience
  • Client relationship management,
  • Communications (all types including client presentation and digital engagement),
  • Strategic and innovative thinking,
  • Sales process and opportunity development / progression,
  • Business case development and value quantification.
  • Business and technology experience
  • Skills in the leading areas of new value creation: Cloud, Data and Analytics

Preferred Technical and Professional Expertise
  • Managed technology services,
  • Software portfolio rationalization and management,
  • Infrastructure Modernization,
  • Agile application development,
  • Business process reengineering and automation.
  • Ideally, a person would have 10+ years of experience in 1-2 of these areas.

About Business Unit
IBM Industry Platforms provides a range of strategic technologies to remove much of the cost and complexity of delivering core business functions. By delivering artificial intelligence, analytics, security, blockchain and cloud technology as a service, and in a complete platform tailored to the needs of each industry, IBM helps clients become more customer-centric, balance costs and mitigate risk.

Your Life @ IBM
What matters to you when youre looking for your next career challenge. Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2020-01-04 Expires: 2020-02-03

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Bank of America Client Advocate

Multiple Cities, Multiple

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