1+ months

Associate Director of Information Technology

Higher Learning Commission
60604, Illinois 60604
  • Job Type
    Employee
  • Job Status
    Full Time

The Higher Learning Commission (HLC), a non-profit higher education association, seeks a versatile, adaptable and experienced professional to join the IT department.

The Associate Director of Information Technology is responsible for coordinating complex technology systems, facilitating development and maintenance of internal and external facing applications and directing IT projects to meet business objectives, operational goals, and key business priorities. Working closely with the Director of Information Technology, the associate director creates and maintains product road maps, integration strategies, internal procedures, documentation, budgets and policies related to critical technology systems. This position works with other IT staff, contracted vendors, and stakeholders to oversee various applications, systems, and projects. The Associate Director of Information Technology also facilitates product management and governance, administers project management tools, carries out application testing and quality assurance, provides technical support, and performs related duties as assigned. 

To Apply: Submit letter of application, resume, and three work references to [email protected].  Electronic submissions in one PDF file are preferred. Please, no calls. Learn more at www.hlcommission.org

Qualifications:

  • Bachelor’s degree that demonstrates the ability to perform the duties and responsibilities as described is required 
  • 10+ years of software development lifecycle experience and working in complex enterprise environments 
  • 5+ years in product management leading matrix teams on multi-year software development initiatives  
  • Familiarity with service level management concepts (ITIL certification preferred) 
  • Strong project management background using waterfall, agile, and hybrid methodologies (PMP certification preferred) 
  • Experience leading and directing in-house and offshore development teams 
  • Advanced problem-solving, analytical, and organizational skills and a demonstrated expertise in troubleshooting 
  • Ability to work successfully with diverse cross-functional teams in a high-paced environment
  • High level of competency with Mac OS X, Windows, and Microsoft 365 
  • Experience with formal Business Process Modeling tools and techniques 
  • Experience in Salesforce or similar CRM is preferred 
  • Understanding of TCP/IP, DNS, DHCP, VPN, and VM configurations 
  • Preferred experience with: SQL (SQL Server, MySQL), Email Systems, Linux / Unix, PHP, .Net, Analytics / Business Intelligence, MS Azure, Sharepoint, Teams 
  • Demonstrated college-level written and verbal communication skills 
  • Ability to multi-task and to work independently and collaboratively 
  • Ability to adapt to ever-changing priorities 

The Higher Learning Commission (HLC) is the largest regional accrediting agency in the United States, serving approximately 1,000 affiliated colleges and universities in a 19-state region. HLC has approximately 60 employees. HLC offers a rich benefits package: The HLC office is closed the week of Dec. 24-Jan. 1, employer contribution of 10% of base salary to a retirement plan, and 20 vacation days. HLC provides robust professional development opportunities for IT staff.

 

HLC is an equal opportunity employer.

 

Requirements

Qualifications:

  • Bachelor’s degree that demonstrates the ability to perform the duties and responsibilities as described is required 
  • 10+ years of software development lifecycle experience and working in complex enterprise environments 
  • 5+ years in product management leading matrix teams on multi-year software development initiatives  
  • Familiarity with service level management concepts (ITIL certification preferred) 
  • Strong project management background using waterfall, agile, and hybrid methodologies (PMP certification preferred) 
  • Experience leading and directing in-house and offshore development teams 
  • Advanced problem-solving, analytical, and organizational skills and a demonstrated expertise in troubleshooting 
  • Ability to work successfully with diverse cross-functional teams in a high-paced environment
  • High level of competency with Mac OS X, Windows, and Microsoft 365 
  • Experience with formal Business Process Modeling tools and techniques 
  • Experience in Salesforce or similar CRM is preferred 
  • Understanding of TCP/IP, DNS, DHCP, VPN, and VM configurations 
  • Preferred experience with: SQL (SQL Server, MySQL), Email Systems, Linux / Unix, PHP, .Net, Analytics / Business Intelligence, MS Azure, Sharepoint, Teams 
  • Demonstrated college-level written and verbal communication skills 
  • Ability to multi-task and to work independently and collaboratively 
  • Ability to adapt to ever-changing priorities

Categories

Posted: 2019-12-12 Expires: 2020-02-10

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Associate Director of Information Technology

Higher Learning Commission
60604, Illinois 60604

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