11 days old

Apps Systems Engineer 5 - Data Reporting Lead

Charlotte, NC 28202
  • Job Code
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

What is this WF team's focus and your role?
Contact Centers are a key communication channel for Wells Fargo Customers. You will be responsible for data management and analytic reporting development in support of Contact Center operations teams.

This Apps Systems Engineer 5 - Data Reporting Lead will act in the highest level Technical Analyst role as an individual contributor for the most complex MIS Data Engineering applications and/or application initiatives. Utilizes a thorough understanding of available contact center and database technology, tools, and existing designs to inport data, build dashboards and reports for LOB leadership. Works on the most complex problems where analysis of contact center situations or data requires evaluation of intangible variance factors. Leads most complex multiple modeling, simulations, and analysis efforts. Independent project work is a responsibility in this role.

Please note: This position can be based at the Wells Fargo site location(s) in Charlotte, NC and Chandler, AZ. Relocation assistance will not be provided. Applicants should reside in or around the target area(s) or be willing to relocate at their own expense. Other locations may be considered.

Required Qualifications

7+ years of application development and implementation experience5+ years of SQL or SAS experience5 + years of experience with SQL Server including, but not limited to, queries, views, stored procedures, indexes, functions, or triggers3+ years of experience with databases such as Oracle, DB2, SQL server, or Teradata3 + years of Tableau Dashboard development experience2+ years of experience building tools in Python, Ruby or Perl2+ years of experience creating executive level dashboards, analytics, and reports using advanced visualization tools3+ years of experience in data architecture and strategy

Desired Qualifications

Good verbal, written, and interpersonal communication skills3+ years of Agile experience2+ years of experience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant3+ years of experience in Hadoop ecosystem tools for real-time batch data ingestion, processing and provisioning such as Apache Flume, Apache Kafka, Apache Sqoop, Apache Flink, Apache Spark or Apache Storm1+ year of experience with in-memory databases such as Redis, MongoDB, or Cassandra3+ years of experience with end-to-end design and delivery of ETL (Extract, Transform, Load) applications1+ year of Java experience

Job Expectations

Ability to work nights, weekends, and/or holidays as needed or scheduled

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZNC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Posted: 2020-06-30 Expires: 2020-07-30

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Apps Systems Engineer 5 - Data Reporting Lead

Wells Fargo
Charlotte, NC 28202

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