16 days old

Apps Systems Engineer 5

Charlotte, NC 28202
  • Job Code
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

Wells Fargo Technologys Data Services Platform Support Team is looking for a ETL (Extract, Transform and Load) Production Support Engineer to operate in multiple Enterprise Data Warehouse applications within the Production Support Shared Service organization. This position has the primary responsibility of working with the team providing production support, analyzing, troubleshooting, and resolving production job failures, data research, recommending and implementing code fix changes as well as coordinating with the ETL Development, Database, and Business Analyst teams within each of the applications in the the team.

Key Responsibilities include:

Primary production support for data ETL jobs which are near real-time within the Enterprise Data warehouse application. Ability to troubleshoot and analyze complex production problems related to data. Ability to troubleshoot advanced network file delivery, server and application issues independently and provide solutions to recovery. Collaborate with the business analysts and ETL development team members to resolve complex data design issues/provide optimal solutions that meet business requirements and benefits system performance. Collaborate with channel teams which includes offshore team members, work flexible hours as required to achieve a global follow-the-sun support model. Strictly follow change and incident management processes. Be willing to work non-standard business hours on an on-call basis in a 24x7x365 environment. Implement best practices for production environments. Implement process changes with in the work streams of Audit, Risk, Access, Security, Vulnerability Management, Tools and Support Applications Encourage and participate in knowledge sharing as necessary. Develop and foster a positive relationship with team members, team leads and business partners. Develops and updates documentation, departmental technical procedures and user guides.Required Qualifications

7+ years of application development and implementation experience5+ years of application production support experience5+ years of UNIX experience5+ years of ETL (Extract, Transform, Load) Programming experience5+ years of relational database experience3+ years of Informatica experience2+ years of job scheduling experience

Desired Qualifications

Good verbal, written, and interpersonal communication skillsA BS/BA degree or higher in science or technology2+ years of application production support experienceKnowledge and understanding of business intelligence development and reportingKnowledge and understanding of incident management: gathering impacts and analyzing dataStrong organizational, multi-tasking, and prioritizing skills

Other Desired Qualifications 3+ years of experience with MPP platforms such as Teradata/Netezza 3+ years of UNIX Shell scripting 2+ years of BI reporting tools experience like Cognos/MicrostrategyStreet Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Posted: 2020-02-04 Expires: 2020-03-05

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Apps Systems Engineer 5

Wells Fargo
Charlotte, NC 28202

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