23 days old

Apps Systems Engineer 5

Charlotte, NC 28202
  • Job Code
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

The Community Banking Technology Quality Assurance organization is responsible for identifying, documenting, and assessing risks to availability. This Sr. Apps Systems Engineer role will be responsible for overseeing and participating in automation design guidance and consultation, utilizing a thorough understanding of applicable technology, tools and existing designs. The role will oversee a team of automation engineers supporting coding scripts in Java to automate manual test cases as well as executing those scripts in an effort to test the functionality of Wells Fargo Enterprise Contact Technology applications.

In this Lead QA engineer role, the candidate will utilize Selenium/Java, Empirix, VB.NET, TestNG, Jenkins, and LISA ITKO (CA DevTest) to automate and virtualize manual test cases that reside in HP Quality Center ALM.These tasks will be conducted throughout the software development lifecycle, including during the SIT development phase for any given project to support the Shift Left concept.

This candidate will develop and provide recommendations to the existing framework for these highly visible mission critical applications and will serve as a primary escalation point for testing support/troubleshooting for less experienced staff and the overall platform.

This individual will support general activities such as but not limited to: provide oversight and participate in overall project/systems testing, code automated test cases and maintenance of existing test cases, conduct code reviews, peer reviews, setup and maintain test data, metrics reporting to overall platform leads and managers to ensure platform release changes are deployed into production with high quality and defect free.

This candidate will also work closely with application development leads/managers, QA leads/managers from other areas, and business groups to ensure successful collaboration.

Required Qualifications

7+ years of application development and implementation experience5+ years of testing or quality assurance experience4+ years of automation or regression testing experience2 + years of experience designing and implementing solutions for test automation using Selenium and Java2+ years of ETL (Extract, Transform, Load) Programming experience3+ years of HP ALM experience2+ years of leadership experience

Desired Qualifications

Good verbal, written, and interpersonal communication skillsStrong, clear and concise written and oral communication skillsA BS/BA degree or higher in science or technologyKnowledge and understanding of technology testing: automation and data automation Knowledge and understanding of automated regression and maintaining scripts in regressionKnowledge and understanding of Selenium software testing framework2 + years of experience with server administration and job creation using Jenkins Continuous Integration server2+ years of HP ALM experience2+ years of SQL experience1+ year of RESTful or SOAP web services1+ year of virtual directory services experience2+ years of UNIX experience1+ year of Mainframe experience3+ years of experience with Waterfall and Agile project methodologiesKnowledge and understanding of internet technologies Knowledge and understanding of full suite of Contact Center technologies in a converged network environment with an emphasis on Genesys or other CTI and Call Routing platforms preferably in a large financial services environmentNICE Call Recording experienceKnowledge and understanding of telephony: IVR application testing and quality assuranceStrong knowledge and understanding of the Community Banking Retail Store Model and/or WFVC/Contact Center ModelKnowledge and understanding of SoftphoneAbility to work effectively in virtual environment where key team members and partners are in various time zones and locationsAbility to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are importantTelecommunications experienceKnowledge and understanding of DevOps principlesExperience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant

Job Expectations

Ability to work weekends and holidays as needed or scheduled

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZNC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Posted: 2020-01-24 Expires: 2020-02-23

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Apps Systems Engineer 5

Wells Fargo
Charlotte, NC 28202

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