3 days old

Apps Systems Engineer 4

Flagstaff, AZ 86004
  • Job Code
Job Description

The Community Banking Technology Quality Assurance organization is responsible for identifying, documenting, and assessing risks to availability. This Sr. Apps Systems Engineer role will be responsible for overseeing and participating in automation design guidance and consultation, utilizing a thorough understanding of applicable technology, tools and existing designs. The role will oversee a team of automation engineers supporting coding scripts in Java to automate manual test cases as well as executing those scripts in an effort to test the functionality of Wells Fargo Enterprise Contact Technology applications.

In this Senior QA engineer role, the candidate will utilize Selenium/Java, EMPIRIX, VB.NET, TestNG, Jenkins, and LISA ITKO or CA DevTest to automate and virtualize manual test cases that reside in HP Quality Center ALM. These tasks will be conducted throughout the software development lifecycle, including during the SIT development phase for any given project to support the Shift Left concept. Candidate will develop and provide recommendations to the existing framework for these highly visible mission critical applications. Candidate will serve as a primary escalation point for testing support/troubleshooting for less experienced staff and the overall platform. Candidate will support general activities such as but not limited to: provide oversight and participate in overall project/systems testing, code automated test cases and maintenance of existing test cases, conduct code reviews, peer reviews, setup and maintain test data, metrics reporting to overall platform leads and managers to ensure platform release changes are deployed into production with high quality and defect free. Candidate will work closely with application development leads/managers, QA leads/managers from other areas, and business groups to ensure successful collaboration.

At times you may also serve as a QA Project Lead for the Enterprise Contact Technology application portfolio (in support of Call center technologies such as Chat, Interactive Voice Response, Interaction Routing, CRM, etc.).

In this role, you will be designing, executing, coordinating, leading, and you will be working in an agile / shift-left model conducting analysis of functional/non-functional requirements, and technical designs to verify software/hardware implementations early during the development cycle. However, you would be working in a more transformative fashion in this role to shift faster toward automated testing (vs. manual) on project engagements. You will also become the subject matter expert for QA on one or more related applications.

Required Qualifications

5+ years of application development and implementation experience5+ years of testing or quality assurance experience3 + years of automation or regression testing experience2 + years of experience designing and implementing solutions for test automation using Selenium and Java3+ years of HP ALM experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsStrong, clear and concise written and oral communication skillsA BS/BA degree or higher in science or technologyKnowledge and understanding of technology testing: automation and data automation Knowledge and understanding of automated regression and maintaining scripts in regressionKnowledge and understanding of Selenium software testing framework2 + years of experience with server administration and job creation using Jenkins Continuous Integration server2+ years of leadership experience2+ years of QTP, UFT or WinRunner experience1+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript2+ years of HP ALM experience3+ years of SQL experience1+ year of RESTful or SOAP web services1+ year of virtual directory services experience2+ years of UNIX experience1+ year of Mainframe experience3+ years of experience with Waterfall and Agile project methodologiesStrong knowledge and understanding of the Community Banking Retail Store Model and/or WFVC/Contact Center ModelAbility to work effectively in virtual environment where key team members and partners are in various time zones and locationsAbility to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are importantKnowledge and understanding of internet technologies Knowledge and understanding of full suite of Contact Center technologies in a converged network environment with an emphasis on Genesys or other CTI and Call Routing platforms preferably in a large financial services environmentKnowledge and understanding of telephony: IVR application testing and quality assuranceTelecommunications experienceKnowledge and understanding of DevOps principles

Job Expectations

Ability to work weekends and holidays as needed or scheduled

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NCAZ-Chandler: 2600 S Price Rd - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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Apps Systems Engineer 4

Wells Fargo
Flagstaff, AZ 86004

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Wells Fargo
Flagstaff, AZ

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