11 days old
2017-11-302017-12-30

Apps Programmer/Analyst 3

Bengaluru, KA 560043
  • Job Code
    22181BR-1
Java/J2EE,
Knowledge in Scheduling tools like Autosys,
Knowledge on any monitoring tools like ITRS [Reqd], App Dynamics or Splunk;
Knowledge in any of the DB
Responsibilities:
Incident Management, Problem Management, Change Management
Support deployments and issues troubleshooting in all environments
Is responsible for providing technology support in application maintenance and support
May lead in the resolution of basic and complex issues (i.e. provide first and second level support), escalates as needed to meet established service level agreements , wherever needed
Is responsible for performing support/maintenance and/or simple modification application programming tasks, and assists with testing and debugging applications/programs
Is responsible for updating the ticket logs, reports (lBatch Status Reports, Defect Trackers etc) wherever needed
Closely works and assists Senior team members in handling schedled/unscheduled issues like - outages, defects fixing etc
Proactively monitors the system health and alerts and assures high levels of stability, reliability, availability of production environment
Work on Process Documentation or updating the Standard Operating Procedures and demonstrate ownership for the respective assigned modules
Is responsible to write queries or code to extract data and/or validate data loads
Demonstrate understanding of BCP, quality, security and compliance requirements for supported areas.
Participates in the EACO Calls / meetings with the Sr Technology Team Members or business users or customers, sometimes may take lead in this effort
Propose and implement automations, process improvements (technical/non-technical)
Secondary (what s/he does 20% of the time):
1Prepares programming specifications and completes programming tasks to develop basic, and/or assist in the development of moderately complex, computer solutions
2Own and act as Subject Matter Expert for an application module (support, maintenance or development)
3Performs modeling, simulations and analysis. Prepares program test data, tests and debugs programs.
4Prepares program test data, tests and debugs programs.
5Provides assistance and guidance to less experienced staff.
Unique Knowledge & Skill Requirement:
1Clear demonstration of technical expertise in the relevant technology area ; ability to independently deliver with minimal or less supervision from senior staff
2Ability to collect data from multiple sources when solving a problem
3Ask the right questions to obtain the information needed to size up a situation properly
4Seek feedback from others to improve and develop.
5Make constructive efforts to change and improve based on feedback from others.
6Continually develop depth and breadth in key competencies.
7Demonstrate a curiosity toward learning and treat negative events as opportunities for learning
8Ability to Communicate clearly and concisely and use strong writing and verbal skills to communicate facts, figures, and ideas to others.
9Consistently generate creative, resourceful solutions to problems, Clarify complex data or situations so that others can comprehend, respond, and contribute
10Actively volunteer for taking initiatives and follow through on assignments until closure
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Wells Fargo
Bengaluru, KA 560043

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