10 days old

Apps Programmer/Analyst 2

Secunderabad, Telangana 500003
  • Job Code
Role is responsible for providing technology support in application development, maintenance and supportfor computer applications and programs within the Enterprise Information Technology (EIT) area.
Responsible for troubleshooting of routine computer application problems to maintain or restore service or data to programs
Is responsible for resolving basic and moderately complex issues (i.e. provide first level support), escalates as needed to meet established service level agreements , wherever needed
Responsible for performing support/maintenance and/or simple modification application programming tasks, and assists with testing and debugging applications/programs
Responsible for updating the ticket logs, reports (lBatch Status Reports, Defect Trackers etc) wherever needed
Closely works and assists Senior team members in handling scheduled/unscheduled issues like - outages, defects fixing etc
Proactively monitors the system health and alerts and assures high levels of stability, reliability, availability of production environment
Work on Process Documentation or updating the Standard Operating Procedures
Responsible to write queries or code to extract data and/or validate data loads, wherever needed.Demonstrate understanding of BCP, quality, security and compliance requirements for supported areas.

Participates in the EACO Calls / meetings with the Sr Technology Team Members or business users or customers


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