24 days old

Applications Production Support Engineer - Web Developer 4

Minneapolis, MN 55415
  • Job Code
Job Description

Wells Fargo Wholesale Banking Technology is looking to hire an Application Production Support team member for our Wholesale Integrated Customer Enrollments (WICE) and Automated Enrollments Solution applications. WICE and AES applications allow our Wholesale internal team members, approximately 3500, to submit and fulfill requests for our Wholesale Banking customers. Together these applications support the enrollments of over 150 products and services.

This position will report to a team lead under the Technology Manager of the WICE/AES platforms and will work under the direction of senior staff.

This candidate will will focus on providing application support for IBM BPM and Java based applications in the Enrollments environment. This position will be a hands on member of the production support team. This position requires rotational on-call production support. The successful candidate will have JavaScript development experience and demonstrated experience in production support.

Job responsibilities include:

- Troubleshooting user reported issues and escalated issues

- Working with peer production support team members to resolve user reported issues

- Setting up production support best practices and ensuring production support team members follow them

- Be on-call to support patches and issues during assigned weekly rotation

- Partnering with EGS/offshore production support team

- Works with development teams to identify improvements in applications

- Supports application compliance efforts

Will have opportunity for some development on application set

Successful applicants will have the ability to multi-task in a fast-pace team oriented environment while supporting highly complex intranet applications. This requires leveraging domain knowledge and experience with Java, JavaScript, IBM BPM, Oracle and SQL skills, as well as demonstrating ability in partnering with application user-advocates and other technology teams.

Required Qualifications

5+ years of web development experience; including programming and developing web applications3+ years of SQL experience3+ years of JavaScript development experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
  • 5 + years of web application development experience
  • 3+ years of IBM BPM development and troubleshooting experience
  • 3+ years of Web Services experience
  • 2+ years experience developing and implementing projects using Websphere
  • 1 + year experience developing and implementing projects using SSRS or other report writer experience Knowledge of internal enrollment applications: WICE (Wholesale Integrated Customer Enrollments) and AES (Automated Enrollment Solution)

    Street Address

    MN-Minneapolis: 600 S 4th St - Minneapolis, MNCA-SF-Financial District: 333 Market St - San Francisco, CA


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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    Applications Production Support Engineer - Web Developer 4

    Wells Fargo
    Minneapolis, MN 55415

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    Wells Fargo
    Minneapolis, MN

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