19 days old
2018-04-032018-05-03

Application Systems Engineer 5- AppDynamics

Charlotte, NC
  • Job Code
    5398556-2
Job Description

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

The Consumer Lending Technology Engineering Team has an immediate need for an Application Systems Engineer 5. The incumbent in this role will act as a lead in providing application design guidance and consultation, utilizing a thorough understanding of applicable technology, tools and existing designs. Analyze highly complex business requirements, design and write technical specifications to design or redesign complex computer platforms and applications. Act as an expert technical resource for design, simulation and analysis efforts. Verify program monitoring tool configuration by overseeing the preparation of test data, testing and debugging of configurations to ensure proper monitoring is in production. Develop new documentation, departmental technical procedures and user guides. Lead projects, allocate and manage resources and manage the work of less experienced staff. Assure quality, security, and compliance requirements are met for supported areas and oversee creation of or updates to and testing of the business continuation plan.

This is a critical position within the Consumer Lending Technology area in support of our application monitoring tools. Our current strategy, in alignment with the Enterprise Monitoring Strategy, is rolling out AppDynamics to the enterprise. This position requires extensive planning, implementation, administration and support of these tools as well as training for our CTO application teams. This tool runs on Linux, so the applicant will need to have experience in administering Linux. We support both JAVA and .NET applications, so previous experience developing or supporting those environments is required. This position requires an individual that can take on efforts ranging from planning installations, scheduling with various teams, implementing, troubleshooting, general administration, and some training of new users of the tool for our application support teams. Our team is also responsible for extensive reporting which requires data from these tools, so this position will require research and implementation to automate the data gathering nightly for reporting purposes. This person will interact with application managers, support personnel, and developers on a regular basis, so communication skills are extremely important. This person will be required to schedule and perform maintenance, upgrades and the successful validation of any changes to the environment.



Required Qualifications

  • 7+ years of application development and implementation experience



Desired Qualifications

  • Good verbal, written, and interpersonal communication skills
  • 3+ years of Linux experience
  • Ability to work effectively in a team environment
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to provide strong customer service while actively listening and responding in an appropriate manner



Other Desired Qualifications
  • 7+ years of application development, support, configuration and implementation experience.
  • 5 years of experience providing monitoring support for applications built on JAVA or .NET platforms.
  • Must have complete understanding of universal monitoring tools and processes.
  • Complete technical understanding of AppDynamics Application Performance Management tool.
  • Previous experience administering or using any of the following tools: Introscope, TeaLeaf, Optier, Splunk, HP monitoring suite of tools.
  • Previous experience with UNIX shell scripting, Perl or Java is ideal.




Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
SC-Fort Mill: 3476 Stateview Blvd - Fort Mill, SC



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Application Systems Engineer 5- AppDynamics

Wells Fargo
Charlotte, NC

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Wells Fargo
Charlotte, NC
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