25 days old

Application Systems Engineer 4 - Platform Management Support

Charlotte, NC 28202
  • Job Code
    5547676-1
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

We are seeking an Application Systems Engineer 4 for a production support role for Wealth & Investment Management Technology (WIMT). The primary role will be to provide day-to-day production support for the Wells Fargo Advisors ancillary processing and workflow management\escalation for internal applications, batch processing, and between Wells Fargo Advisors and their third party providers.

This role will include first and second level on-call support, operations support for applications\batch processing and resolving complex production\technical issues that may arise. There will be direct contact with business users to address questions and issues. They will need to collaborate effectively with both technical, non-technical team members and business partners for a number of work efforts. And also work closely with application development teams and with vendor(s) to support system changes and perform testing and\or trouble shooting. The position will also lead and/or perform research and analysis efforts, and acts as an escalation point for application support and troubleshooting.

In addition, we are looking for an experienced engineer to function in the following capacity:

Provides guidance and direction to less experienced staff in resolution of escalated issues and\or complex production, application or system problems. Participate in systems testing and the migration of platforms and applications to production. Assure quality, security and compliance requirements are met for supported areas and oversee creation or updates\ testing of the business continuation plan. Contributes to mainframe DevOps, test automation and automated build and deployments Develops new documentation, participate in the development of department technical procedures and designs user guides.Required Qualifications

5+ years of application development and implementation experience2+ years of Cobol experience2+ years of CICS (Complex Instruction Computer Set) experience2+ years of DB2 experience2+ years of JCL (Job Control Language) experience2+ years of TSO (Time Sharing Options) experience2+ years of Autosys experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsKnowledge and understanding of SQL or SAS1+ year of Agile experience1 + years of .Net and Java application development experience or a combination of bothKnowledge and understanding of technical documentation: for technical design documentation used by engineering teams

Other Desired Qualifications Experience with Cobol in an IBM zOS environment Experience providing 24x7 2nd-level system support through on-call responsibilities to address incidents as needed 24 hours a day Being adaptive to the ability of providing independent application support Experience supporting Mobius or Ad-hoc reporting Experience with BCP \ Failover events Experience with IFT testing Knowledge and understanding of an enterprise SDLC framework. Experience with batch processing support and troubleshooting Experience with patching vulnerabilities Experience with scheduling changes with release management groups Experience with of defect tracking tools and process(s) such as WF PAC2000 Incident Management/Remedy Asset Manager/CMDB Experience with IBM z/OS utilities; Fault Analyzer, Debug Tool, and File Manager.Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Posted: 2020-06-18 Expires: 2020-07-18

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Application Systems Engineer 4 - Platform Management Support

Wells Fargo
Charlotte, NC 28202

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