14 days old
2018-01-082018-02-05

Application Support Engineer

Pittsburgh, PA 15222
  • Job Code
    594881
  • Payrate
    $60 To $72

Application Support Engineer


Can sit in Pittsburgh, PA or Strongsville, OH


Remote deposit mobile RDM- application in which you can deposit checks from your phone. Back end of the application, vendor application (NCR).


Typical Day:



  • This role will be in support of the business desktop and mobile deposit applications.
  • Responsibilities include technical support for installing, configuring, and supporting a vendor-supplied deposit application.
  • The activities associated with this position will focus on working with internal platform specialists (Windows, WebSphere, Apache, etc.) and operations and product partners, to deliver an exceptional customer experience to our customers.
  • Working with different change partners, upgrades, designs


Top 3- 8+ years of experience



  • SQL Server 2012- 2016
  • Apache and IIS (Internet Information Services) web services
  • WebSphere
  • Lead- 3-5 years


Nice to have:



  • Familiarity with monitoring
  • Dynatrace performance monitoring
  • Zenoss monitoring
  • Confio/IGNITE db performance reporting
  • ITSM


Degrees/ certifications: ITIL foundation certification- would make a candidate stand out


Skills and behaviors necessary to be successful include:



  • Strong troubleshooting; ability to isolate an issue, assess degree of impact based on the issue, and determine the steps needed to remediate the issue
  • Strong understanding of ITSM change management and incident management processes
  • Weekly touchpoint and design meetings
  • CAB change advisory board meetings

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Application Support Engineer

Randstad Technologies
Pittsburgh, PA 15222

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Randstad Technologies
Pittsburgh, PA
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