27 days old

Application Support Analyst

Alpharetta, GA 30022
  • Job Code
    577662
  • Payrate
    $50 To $55

The Application Support Analyst will be responsible to support the 24*7 Mission Critical applications. Some of the high level tasks include:


Monitoring production environments and troubleshooting Customer /System Issues.


Address tickets related to Data or system issues by Customer or Business Groups on day to day basis.


Provide support in case of outage related to the application/Network Issues/Other IT apps


Independently handle deploys and Installs for Monthly Change Controls (releases planning and execution)


Support & validate impacts of Change controls created by Network, Data centers, and by Interfacing IT applications


Provide On-call Support on rotation basis for 24*7 Mission Critical Application.


Scripting and code writing skills needed for utility and Embedded base projects


Technical Skills


This is a Java/J2EE Application support position and requires 4 to 5 years of Java/J2EE skills with application support experience


4 year degree in a relevant field or equivalent experience


4+ years of Java, JEE/J2EE, Spring, Camel, Hibernate, JSP, Servlet, WebSphere.


4 years + experience in relational database structures, SQL and Oracle PL*SQL is a must.


Linux/Unix knowledge for troubleshooting using logs


Excellent SQL knowledge to query complex table using indexes/hints


Preferred experience with Cloud and DevOps tools (GIT/Stash, Fortify, Jenkins, AWS)


Preferred experience in configuration and development using MQSeries


Knowledge of WILY, ELK Stack or other monitoring tools are a plus


Experience in Build, Deploys, configuring JMS, Web services, JNDI, DB Pool, Websphere and Oracle database


Very good knowledge in Unix, Batch process, watching the log files


Tests, debugs, documents, and installs new applications and programs.


Work closely with development, infrastructure, QA and DBAs.


Collaborate with the team in Agile Environment


Monitor program execution for expected performance


On-call rotation to support High Availability system.


Respond to errors and emergencies within applications and programs


Perform installation of code releases and patches and write scripts or programs for IT applications


Work on issues/tickets reported by Business teams based on predefined SLAs


Bachelor's degree, or equivalent. 7-10 years of experience

Categories

  • Information Technology

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Application Support Analyst

Randstad Technologies
Alpharetta, GA 30022

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Application Support Analyst

Randstad Technologies
Alpharetta, GA
US

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