1+ months

Application Production Support Lead - Web Developer 5

Minneapolis, MN 55415
  • Job Code
Job Description

Wells Fargo Wholesale Banking Technology is looking to hire an Application Production Support Lead for our Wholesale Integrated Customer Enrollments (WICE) and Automated Enrollments Solution (AES) applications. WICE and AES applications allow our Wholesale internal team members, approximately 3500, to submit and fulfill requests for our Wholesale Banking customers. Together these applications support the enrollments of over 150 products and services.

This position will report to a team lead under the Technology Manager of the WICE/AES platforms and will work under the direction of senior staff.

This candidate will learn business requirement analysis, presentation of options to users, database development and complex web module design and will focus on providing application support for IBM BPM and Java based applications in the Enrollments environment. This position will be a hands on member of the production support team and will lead a team of production support professionals. This position requires rotational on-call production support. The successful candidate will have a minimum of 7 years of Java development experience and demonstrated experience in performing production support and leading a team of production-support professionals.

Job responsibilities include:

- Troubleshooting user reported issues and escalated issues

- Assisting production support team members with user reported issues and escalated issues

- Serving as a subject matter expert for other team members regarding this application set

- Setting up production support best practices and ensuring production support team members follow them

- Establishing on-call schedules

- Partnering with EGS/offshore production support team

- Coordinating production and QA support for ongoing patches

- Works with development teams to identify improvements in applications

- Supports application compliance support

Required Qualifications

7+ years of web development experience; including programming and developing web applications3+ years of Web Services experience3+ years of SQL experience3+ years of JavaScript development experience

Desired Qualifications

Experience programming or developing applicationsExcellent verbal, written, and interpersonal communication skills

Other Desired Qualifications 3+ years of IBM BPM development and troubleshooting experience
  • 7 + years of web application development experience
  • 2+ years experience developing and implementing projects using Websphere
  • 1 + year experience developing and implementing projects using SSRS or other report writer experience
  • Knowledge of internal enrollment applications: WICE (Wholesale Integrated Customer Enrollments) and AES (Automated Enrollment Solution)
  • Street Address

    CA-SF-Financial District: 333 Market St - San Francisco, CAMN-Minneapolis: 600 S 4th St - Minneapolis, MN


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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    Application Production Support Lead - Web Developer 5

    Wells Fargo
    Minneapolis, MN 55415

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    Application Production Support Lead - Web Developer 5

    Wells Fargo
    Minneapolis, MN

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