10 days old
2017-11-142017-12-12

Application Administrator

Tallahassee, FL 32317
  • Job Code
    587696

Job Description


Responsible for ongoing operations of all applications managed by the IT Group, including the core processing host system and designated third-party applications. Responsibilities include but are not limited to participation in software installations including upgrades and patches and overall host transaction system and third-party application administration and support . This position will make changes to applications and server related systems. This position will also ensure proper collaboration with members of the IT team and lines of business to ensure connectivity and compatibility between all systems, as well as keep all departments informed of any issues or outages.


Essential Job Functions



  • Responsible for running backups, jobs, and processes, as well as content and timing of processes. Ensures scheduled jobs are properly setup and run as expected. Provides Tier 2 application technical support to other departments within the Credit Union, including other positions within the IT Department.
  • Responsible for ensuring all periodic programs and processes run correctly and as scheduled for all applications and systems.
  • Responsible for installing software releases, upgrades and patches to applications and systems including the primary core processing host system and third party applications. Works with vendors as needed to correct errors and maintain applications and systems.
  • Performs on site and remote technical support for all applications (software and hardware).
  • Participates in On-Call rotation providing 24/7 support for applications and systems.
  • Responsible for ensuring vulnerability remediation for all applications are completed in proper SLA timeframes.
  • Assists in annual Disaster Recovery testing as assigned.
  • Researches and collaborates with IT team members regarding enhancements and/or changes within patches, releases, and/or updates.
  • Consistently demonstrates the FCCU Service Values and complies with all policies and regulations
  • Other duties as needed or assigned.


Knowledge, Education, and Experience:


EDUCATION: Bachelor Degree from an accredited college or university in Computer Science or similar related field preferred.


EXPERIENCE:



  • Minimum one year experience with back-office core application operations or equivalent experience preferred.
  • Minimum one year experience with enterprise application configuration, support and troubleshooting, and process automation on financial business solutions preferred.
  • Previous experience and working knowledge of server based operating systems including Windows, Unix, and/or Linux strongly preferred.
  • Previous experience and working knowledge of MS SQL and/or Transact-SQL preferred.
  • SharePoint experience preferred
  • High level of computer literacy including spreadsheets, word processing, and database software for business systems required.
  • 2 years experience with Internet Explorer, Firefox, Chrome browsers
  • Minimum one year experience working in .Net


SKILLS:



  • Critical thinking skills
  • Strong computer and internet skills
  • Professionalism
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office applications including Word, Excel, PowerPoint, Project, and Visio or other graphic software.
  • Support the improvement of departmental and system documentation including procedures and processes.
  • Ability to work and multi-task in a fast paced, dynamically changing environment.
  • Excellent verbal and written communication skills.
  • Working knowledge of computer operating systems.
  • Great internal and external customer service skills


Physical demands: The physical demands described here are representative of those that must be met by a team member (employee) to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Application Administrator

Randstad Technologies
Tallahassee, FL 32317

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Application Administrator

Randstad Technologies
Tallahassee, FL
US

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