13 days old

Analytic Consultant 3

Chandler, AZ
  • Job Code
Job Description

The Integrated Text Analytic Center of Excellence team is looking for a new team member with natural analytic curiosity, who takes the initiative to offer ideas and add value with limited direction. This role will be responsible for performing text analysis and advanced analytics supporting LOBs across the enterprise. This includes using machine learning techniques, programming languages and text analytic tools to derive relevant analysis and metrics, including building proof of concepts to determine value of implementing in future projects. As part of a team focused on understanding the customer experience across the organization, the analyst will work within the team to follow and develop the analysis according to our analytic process:

  • Define/understand business objectives
  • Identify/assess data sources
  • Build text analytic models
  • Data visualization
  • Communicating the results

In addition to a demonstrated ability using programming languages to perform text analysis, the ideal candidate should be able to think outside the box to uncover new ways to analyze unstructured data in conjunction with analytical tools to answer complicated business questions.

Data Management and Insights (DMI) is transforming the way that Wells Fargo uses and manages data. Our work enables Wells Fargo to empower and inform our team members, deliver exceptional experiences for our customers, and meet the elevated expectations of our regulators. The team is responsible for designing the future data environment, defining data governance and oversight, and partnering with technology to operate the data infrastructure for the company. This team also provides next generation analytic insights to drive business strategies and help meet our commitment to satisfy our customers financial needs.

Who We Are:

Required Qualifications

  • 5+ years of reporting experience, analytics experience, or a combination of both; or a BS/BA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 3+ years of reporting experience, analytics experience, or a combination of both
  • 2 + years of text analytics experience
  • 2+ years of Python experience
  • 2 + years of experience using quantitative machine learning techniques
  • 2+ years of experience with SAS or SQL, or other data management, reporting and query tools
  • 2+ years of relational database experience

Desired Qualifications

  • Extensive knowledge and understanding of research and analysis
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • 1+ year of Aster experience
  • Strong analytical and technical skills
  • Knowledge and understanding of Tableau
  • Experience reviewing complaints and complaints data
  • Process documentation experience

Other Desired Qualifications
  • Expertise in Python Libraries a few examples, but not limited to: NLTK, spaCy, gensim
  • Common NLP techniques, such as:
    • Pre-processing (tokenization, part-of-speech tagging, parsing, stemming)
    • Semantic analysis (named entity recognition, sentiment analysis)
    • Modeling and word representations (LDA, LSA, TF-IDF, word2vec)
  • Experience working with data in Wells Fargo Complaints Management Reporting (CMR) database
  • Direct experience with text analysis tools: IBM SPSS Modeler, SAS Contextual Analysis, IBM Watson
  • Working experience with open source in the areas of statistical modeling (linear, multinomial logistic, time series cross sectional, etc.), machine learning (random forests, collaborative filtering, ANN, K nearest neighbor, model ensemble) and/or text analytics
  • Data Visualization experience using a BI Tool (Tableau, IBM Cognos, Micro Strategy)


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Analytic Consultant 3

Wells Fargo
Chandler, AZ

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Chandler, AZ

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