6 days old
2018-05-172018-06-14

Analyst Commodity

Vernon Hills, IL 60061
  • Job Code
    621116
  • Payrate
    $37 To $40

Job Description:


Seeking a Analyst Commodity to review, analyze, and evaluate major incident tickets. Runs incident troubleshooting bridges with support providers to restore service as quickly as possible.


Responsibilities:



  • Maintains a relationship with Business IT customers and peers; functions as a facilitator for other non-critical issues to ensure resolution of issues.
  • Knowledge of ITIL practices, system life cycle and Service Now desirable.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment.


Requirements:



  • Prefers some experience with Service Now and ITIL
  • People skills
  • Decision maker
  • Influencing skills

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Analyst Commodity

Randstad Technologies
Vernon Hills, IL 60061

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Randstad Technologies
Vernon Hills, IL
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