17 days old

Accounts Receivable Team Leader

Budapest, Budapest 1061
  • Job Code
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Objective of the job:
The role is responsible for operations management. This includes communication with Sales people and colleagues in the Local Office, to customers and management in different functions. The individual in this role is responsible to help and manage the teams in areas such as debt collection, pre-legal identification, process refunds, write offs and dispute management. The role provides operational and administrative support to the business by being responsible for organizational tasks of varying complexity. In addition reporting, SOX and audit support activities.
Support the IGF Management Team (local and central) in meeting or over achieving its monthly accounts receivables measurement objectives including but not limited to:
       Build and drive a climate in which there is a strong sense of teamwork and collaboration
       Ensure team members receive the correct level of education to fulfill their tasks, they are aware of any process changes/new announcements and provided with the training and knowledge transfer to support this; ensure new hires receive the appropriate level of training to fulfill their role. 
       Support the team in meeting the accounts receivables targets defined by management by allocating work according to resources, helping individuals with prioritization, following up on the status of cases on a regular basis, and getting involved where needed 
       Ensure the team is executing tasks according to existing Work Instructions, Work Instructions are up-to-date and reflecting the current processes
       Secure there is a close cooperation with the local office/local office management and accounts receivables center to improve processes, to anticipate workload and to address open items (customer situations, operational delays, communication problems) 
       Identify concerns and issues within the team and make them immediately visible to management so they can be resolved proactively. 
       Be active in building up a good network with other team leads and managers to share knowledge, new ideas, problems and, based on the discussions, find better ideas and solutions for the team and the center 
       Drive and motivate team members to achieve their targets and take ownership.
Ensure high customer satisfaction by having a quick turnaround time in responses. Perform all administrative tasks precisely, according working instructions, keep other tracking sheets up to date, ensure a satisfactory Business Control status. Understand process changes and perform tasks accordingly. Support satisfactory Sarbanes-Oxley compliance for the IMT and achieve SAT ratings for all internal audits, Continuous Self-Assessments and Business Control reviews.
  • Secure effective back-up for your tasks within the team in the event of absences.
       Develop and maintain a positive and supportive relationship with the teams on other functions. Actively communicate with team members, local office, customers and other colleagues. Ensure a positive atmosphere, be available and responsive for requests to contribute to high customer satisfaction and business growth.
       Ensure compliance with BCG

Required Professional and Technical Expertise
  • Fluent English
  • Excellent communication / interpersonal and collaboration skills
  • High level of accuracy with good attention to details
  • Ability to take ownership and responsibility
  • Financial background is preferable
  • Good organization skills
  • Good sense of ownership
  • Excel knowledge

Preferred Professional and Technical Expertise

About Business Unit
IBM Global Financing (IGF), the lending and leasing division of IBM, is a worldwide leader in information technology financing that provides financial service excellence, to accelerate value from technology and help our clients achieve the next best thing. IGF provides funding to more than 125,000 customers in more than 40 countries, enabling our customers to buy or lease hardware, software, and services not only from IBM, but from any technology vendor. Some institutions finance purchases. We finance possibilities.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-05 Expires: 2019-10-05

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Accounts Receivable Team Leader

Budapest, Budapest 1061

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