17 days old
2018-08-022018-09-01

Account Representative

Orlando, FL 32821
Contract position: Account Support Representative needed to provide dedicated support to all Client Associate positions for a company that sells document solutions and services. Key components of success in this role include: uninterrupted delivery of operational excellence & SLA achievement, client satisfaction and retention, exhibit teamwork (internally & externally), interact with internal leaders (sales and operations), identify additional opportunities to grow revenue and reduce costs. This opportunity is located in Orlando, FL.

Responsibilities for the Account Representative
  • Provides backup and peak workload support to all Client Associates in coverage territory.
  • Establish effective support coverage schedule working with Managers and Site Coordinators to ensure SLAs are met.
  • Supports training of new employees (as required).
  • Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets).
  • Ensures there is an current Site/Operations Manual for effective coverage support.
  • Maintain estimation and scheduling of all jobs (as required).
  • Coordinate personnel work schedules within the account as required (including overtime).
  • Work with Site Coordinator and Manager to identify and act upon improvement/growth opportunities recognized.Requirements for the Account Representative

    • 3+ years experience delivering services in a client environment.
    • Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet.
    • High School diploma or equivalent.
    • Printer/copier first level breakfix and production prints experience.Benefits

        Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


        Experience: 3 years

        Salary: - per HOUR

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Account Representative

Randstad Engineering
Orlando, FL 32821

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