6 days old

3719386- ITEC- Travel Analyst

Manila, National Capital Region
  • Job Code
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities
The Travel Analyst is responsible for the Travel issue management process for the client. This includes, but not limited to, quarterly fare cap gathering; managing Trip self derived cap report; and responding to employee inquiries


  • Understanding of the general information on corporate card, expense report and travel operation processes
  • Responding to employee inquiries in a timely manner
  • Providing effective and efficient Issue Management solutions that are acceptable to both client and customer.
  • Validating Trip self derived cap report
  • Maintenance, continuous review and improvement of fare cap gathering and information reflected on the Clients internal website

Required Professional and Technical Expertise

Preferred Professional and Technical Expertise
  • Very Good verbal and written skills
  • Excellent Customer Service skills ability to communicate to all people at all levels within the organization. Must have the ability to resolve intermediate to difficult customer service issues
  • Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
  • Team work the ability to work well within the team is key to this role

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-10 Expires: 2019-10-10

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3719386- ITEC- Travel Analyst

Manila, National Capital Region

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